Brothers Exchange is a cryptocurrency and cash exchange service. More than 4,500 clients have used our services, and the brothers.exchange website has been operating since January 2026.

What We Do

We exchange cryptocurrency for cash and cash for cryptocurrency in 69 cities in 18 countries: in Europe, Ukraine, Turkey, the UAE, the USA and Kazakhstan. We support USDT (TRC-20, ERC-20, TON), USDC (ERC-20), Bitcoin and Ethereum, as well as cash in USD, EUR, GBP, PLN, UAH, TRY, AED and KZT. The current list of cities and exchange directions is shown in the order creation form on the website.

The exchange is executed by the service itself. Cash is accepted and handed over by our employees or by representatives acting under a contract with the service, and we are liable for their actions as for our own. We do not make payouts through P2P platforms or processing services.

How We Work

Orders are accepted 24/7, without days off; an operator processes them daily from 8:00 to 20:00 Warsaw time. The calculator and order placement are available without registration.
Every order is processed manually by an operator, which lets us keep every transaction under control.
Every order receives a unique number that can be used to track its status. Notifications about the creation of an order and every change of its status are sent by email.
The rate is fixed for 60 minutes from the creation of the order. An order is never executed at a rate changed without the client's consent.
Cash is handed over in the city selected in the order, at the place and time agreed with the operator.

Security

Incoming cryptocurrency transactions undergo AML/KYT screening through the AmlBot service. If the risk level exceeds the permitted threshold, processing of the order is suspended and the procedure described in the AML / KYT / KYC Policy applies. The client's funds are always either exchanged or returned; in the event of a refund, only the actual network or bank fee for the transfer is withheld. Cryptocurrency payouts are made only from addresses that are not classified as high-risk in the databases of AML analyzers. The terms of exchange, time limits and the procedure for disputed situations are set out in the Exchange Rules.

Affiliate Program

We run a reward program for partners: a percentage of the exchange amount of referred clients is credited — for all their exchanges, including cash transactions, without any time limit. Details are available in the "Affiliates" section.

Contacts

Support works daily from 8:00 to 20:00 Warsaw time and responds within 1 hour during these hours (requests received between 20:00 and 8:00 are answered by 9:00): the online chat on the website, Telegram (message support) and email brothersexchangeofficial@gmail.com. All communication channels and working hours are listed in the "Contacts" section.

About the service

What We Do

How We Work

Security

Affiliate Program

Contacts